Do you currently have the need to bill for services or products outside the normal water or electric usage charges? Do you ever need to bill an insurance company for a damaged light pole, or a construction company for a police detail? Good news! NDS’ EDIFICE Utility Billing system offers an easy way to track […]
Conveniently Bill for Additional Services with EDIFICE! Read More »
By Dan Dickinson, NDS Account Executive On November 30, 2023, the Environmental Protection Agency (EPA) announced the Proposed Lead and Copper Rule Improvements (LCRI) and subsequent reporting requirements. Locating Legacy Lead Pipes. Knowing where lead pipes are is critical to replacing them efficiently and equitably. Water systems are currently required to provide an initial inventory
How Utility Districts Can Easily Track Service Line Materials per EPA Guidelines Read More »
by Mark Stevens, NDS President Every utility needs to know critical cost information related to capital projects and infrastructure jobs that they undertake within their respective utility distribution system. However, many utilities keep their project costs within a cluttered array of spreadsheets that are often only updated one or two times per year. Tracking and
Project Costing within NDS’ EDIFICE Read More »
Maine Water Company was stuck in a frustrating situation – their legacy online bill payment system was not meeting their needs. Maine Water customers as well as Maine Water staff felt that the current system was not user friendly and was down often, which created a poor customer service experience and, more importantly, low customer
How One NDS Utility Improved Customer Service with InvoiceCloud Read More »
Jon Ziegra, Manager of Boothbay Region Water District (BRWD) in Boothbay, ME, had done a time and motion study revealing the inefficiencies associated with field data collection via their paper work order process. When Northern Data Systems (NDS) suggested deploying NDS Mobile Work Orders as a way to get rid of the paper, Ziegra was
How NDS Mobile Work Orders Helped One Utility Company Increase Efficiency Read More »
