EDIFICE is a feature-rich utility billing and customer information management software with comprehensive solutions for shutoffs, collections, payment plans, inventory tracking as well as, component monitoring for backflows, meters, transformers or hydrants to name a few. Its detailed history tracks all customer transactions include the letters, notices and statements sent to them; this way you have complete records of your accounts all in one place. With EDIFICE you can be sure to get the most out of your operations. View Brochure

Offers field technicians a paperless way to complete their work assignments real-time. Mobile Work Orders extends the EDIFICE Service Management module directly into the field and is integrated with Service Billing and Inventory to create a seamless transaction and workflow environment from the field to your back office. View Brochure.

Manage your customers and service infrastructure with Northern Data Systems’ EDIFICE™ Service Management. Our robust feature, integrated with EDIFICE Utility Billing, allows for seamless flow of service calls into work orders – whether through mobile or printed formats. Track billable and non-billable work orders efficiently through our central dashboard, monitoring every step from entry to completion. Take advantage of our work order actions and automations to streamline your processes. Our fully featured scheduler ensures effective scheduling of equipment, staff, and inventory for all work. And, with our Time feature you can easily track billable and non-billable labor. View brochure.

Streamline your process for billing non-metered type charges with our flexible and efficient Miscellaneous Accounts Receivable feature, which is fully integrated with EDIFICE Utility Billing. Whether you need to bill a customer for service-related charges or provide a bill for non-utility customers for ancillary services such as snow removal, mowing services or police details, our integrated solution has got you covered. From parts and labor to equipment and travel expenses, you can easily manage and track all types of service charges. View brochure.

EDIFICE BUSA, a fully integrated reporting application within the comprehensive EDIFICE software solution, offers you unlimited possibilities to customize and personalize your reports in any format that best suits your needs. Enjoy superior features such as aggregate functions and concatenation capabilities, schedule reports to run at intervals or on demand; even export information directly into popular third-party tools like Microsoft Excel or Word! Don’t forget about BUSA’s convenient email capability so you can reach out to customers – whenever you want. With BUSA, it’s now easier than ever! View Brochure.

Inventory Management gives your utility the vital tools needed to manage inventory costs and stock availability. Inventory can seamlessly flow into mobile work orders, service management, miscellaneous receivables and general ledger. With its tools, you will have more control over purchasing decisions that directly affect the capital you have tied up in inventory – making strategic buying decisions easier than ever! View brochure.

EDIFICE General Ledger provides utilities with advanced features and capabilities to streamline complex accounting processes. With seamless integration to Payroll, Accounts Payable, Utility Billing, Cash Receipts and other EDIFICE applications users have full audit control for more efficient account reconciliation. This flexibility also allows your account structures to remain in place with little or no changes. View brochure.