The Service Management Print Listings menu contains commands used to print a variety of lists for the service management files you maintain.
To open the Service Management Print Listings menu, click the following sequence:
Service Mgt from the Menu Bar, Print, and Listings.
Keyboard shortcut: [ALT] [m] [p] [l]
The table below describes the available options.
Service Management Print Listings Menu Items |
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Lists the model number and associated information for the equipment models you maintain. Keyboard shortcut: ALT] [m] [p] [l] [e] |
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Lists the information for service management technicians. Keyboard shortcut: ALT] [m] [p] [l] [t] |
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Lists the codes and descriptions for the service management territories. Keyboard shortcut: ALT] [m] [p] [l] [e] |
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Lists the codes and descriptions for the specialties and skills the technicians use to perform the service call work. Keyboard shortcut: ALT] [m] [p] [l] [s] |
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Lists the codes for problems to be resolved and the tasks to be performed for the service calls. Keyboard shortcut: ALT] [m] [p] [l] [p] |
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Lists the codes and descriptions for the results that can be assigned to completed calls. Keyboard shortcut: ALT] [m] [p] [l] [r] |
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Lists the codes and descriptions for the types of service calls. Keyboard shortcut: ALT] [m] [p] [l] [c] |
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Lists the codes and names for the people who dispatch the service calls. Keyboard shortcut: ALT] [m] [p] [l] [d] |
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Lists the codes and names for the sales people who are assigned to service calls. Keyboard shortcut: ALT] [m] [p] [l] [a] |
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Lists the codes and descriptions for the service management scheduled maintenance tasks. Keyboard shortcut: ALT] [m] [p] [l] [h] |