Collection Create Workfile

Use the Collection Create Workfile routine to create the collections workfile of customers with delinquent accounts.  The generated information includes customers who have delinquent balances and the amount of the arrears balance to be collected.

Tips:  

• Generally, the Collection Create Workfile routine is the first step in the process of generating collection notices.  For more information, see the Collection Procedure.

• For more information about working with data in fields, see Data Entry Guidelines.

Directions:

To see directions for...

• Opening the Collection Create Workfile Routine, click More.

   

  1.  Click Processes from the Menu Bar.

  2.  Click Collection.

  3.  Click Create Workfile.
  
  Or, use the keyboard shortcut:  [ALT] [p] [c] [c].

   

  Collection Create Workfile Window Example:

  

   

   

• Choosing the Selections at the Prompt Window, click More.

   

  Collection Create Workfile Prompts Tip:  To see more information about a field, click the hyperlink for the field name.
  Services	To select the services to consider, click to check the appropriate services listed. Tip:  To quickly select or de-select all services listed, click Check All .
  Companies	To select the companies to consider, click to check the appropriate companies listed. Tip:  To quickly select or de-select all companies listed, click Check All .
  Finance Periods	To select the Finance Periods to consider, click to check the appropriate Finance Periods listed. Tip:  To quickly select or de-select all Finance Periods listed, click Check All .
  Rate Classes	To select the Rate Classes to consider, click to check the appropriate Rate Classes listed. Tip:  To quickly select or de-select all Rate Classes listed, click Check All .
  Ages	To select the customer Age buckets to consider, click to check the appropriate Ages listed. Tip:  To quickly select or de-select all Ages listed, click Check All .
  Minimum Balance	Enter the Minimum Balance a customer must have to be included in the collection notice process. (7.2 numeric)
  Collection Date	To accept the system date as the Collection Notice Date, press [TAB] or enter another date as the date printed on the Collection Notices. (mmddccyy, slashes and century are optional)
  Due Date	To accept the due date displayed, press [TAB] or enter another date that the arrears payment is due. (mmddccyy, slashes and century are optional)
  Message Code	Enter the appropriate message code to include on the collection notices. (up to 5 characters) Tips:   To search for a Message Code ID, click Search or press [CTRL + f]. To create a new Message Code ID, click Fast Access Maintenance or press [CTRL + o].
  	To start the Create Workfile routine, click Proceed. Keyboard shortcut:  [ALT + p]
  	To escape without creating the Workfile, click Cancel. Keyboard shortcut:  [ALT +c]
  Status	Displays information pertaining to the various phases of the Create Workfile process to guide you. Note:  The status displays Complete when the process is ended.  In addition, the Message window displays Process Ended and 100% to alert you when the routine is complete.
  	To close the Create Workfile program when Complete displays and the routine is finished, click Close .