The Letters menu contains commands used to create utility-related letters or notices for selected customers. For example, you can use the Customer Letters routine to send payment plan agreements, upcoming meter maintenance or replacement notices or even past due notices.
To open the Letters menu, click Processes from the Menu Bar, and next click Letters.
Keyboard shortcut: [ALT] [p] [e] [e]
The table below describes the available options.
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Letters Menu Items |
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Generates letters for selected customers. Keyboard shortcut: [ALT] [p] [e] [e] [c] |
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