Frequently Asked Questions (FAQ)

Some of the most common Fund Accounting Workbench questions and issues are explained below.

Tip:  If you cannot find the answers to your questions here or in the WebHelp documentation, please contact NDS Technical Support.

 


To see the answer, click More.

Pop-up blocking software can interfere with the display of some WebHelp topics.  If you have software that blocks advertisements by preventing Internet pop-ups from being displayed, it may also interfere with WebHelp pop-up topics.

To enable pop-ups in WebHelp:

1.  Disable the pop-up blocking software on your system.

2.  Test if the pop-ups are working by clicking this pop-up hyperlink for the WebHelp - Hyperlinks topic.

3.  If the WebHelp - Hyperlinks topic does not display, contact NDS Technical Support for help.

 


To see the answer, click More.

 


To see the answer, click More.

To email a text version of the report:

1.  Send the report to the Print View window:

2.  At the Print View window:

3.  At the Send Mail window, fill in the email address, and then click Send .

Tips:

 


To see the answer, click More.

Because the reports are not always laid out the same way for every line, it may be difficult to convert them to a spreadsheet.  For example, the heading data does not line up with the columns for the data in the report body.

However, you can convert the report to an ASCII data file or a Word Document.  Refer to the advanced functions in the Print View topic.

 


To see the answer, click More.

The Executive Console and the User Console are quite similar in that they both give you access to application reports, processes, and favorite files.  See the comparison chart below for the differences.

Feature

Executive
Console

User
Console

Available in EMS application

Yes

No

Available in NDS applications (except EMS)

No

Yes

Displays key performance indicators

Yes

No

Displays "favorite" reports and processes in the Console Items Panel

Yes

Yes

Shows console items for all applications

Yes

No

Shows console items only for the open application

No

Yes

Displays "favorite" Microsoft Word, Excel, and Access files in the Console Items Panel

Yes

Yes

Displays Crystal Reports in the Console Items Panel or in Crystal Reports

Yes

Yes

Shows open files, such as web pages, in the Content Panel

Yes

Yes

 


To see the answer, click More.

Click Add Console Item Wizard  on the Toolbar.