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Frequently Asked Questions (FAQ)
Some of the most common Payroll questions and issues are explained below.
Tip: If you cannot find the answers to your questions here or in WebHelp®, please contact NDS Technical Support.
When I click a hyperlink in WebHelp, nothing happens. What is wrong?
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Pop-up blocking software can interfere with the display of some WebHelp topics. If you have software that blocks advertisements by preventing Internet pop-ups from being displayed, it may also interfere with WebHelp pop-up topics.
To enable pop-ups in WebHelp:
Disable the pop-up blocking software on your system.
Test if the pop-ups are working by clicking this pop-up hyperlink for the WebHelp - Hyperlinks topic.
If the WebHelp - Hyperlinks topic does not display, contact NDS Technical Support for help.
When I Search for a record, it does not appear in the list.
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How do I update the tax tables?
To see the answer, click More.
Northern Data Systems annually notifies you of changes for the tax tables. The notification includes the names of the tables and the new values.
How do I run the weekly payroll?
To see the answer, click More.
Refer to the Payroll Runbook, which contains a sequenced list of the programs to run.
How do I set up direct deposit?
To see the answer, click More.
The general flow is...
Set up the tables used by direct deposit that contain the deposit codes, lead times, and bank definitions.
Set up each employee's permanent direct deposit information.
Set up the control records for the export file, a one-time task.
During the Payroll Run, run the programs that process the prenote information and build the data for export.
For more information, refer to the topic, Advanced Feature - Setting Up Direct Deposit.
How do I use Run Codes for grouping employees?
To see the answer, click More.
Refer to the following topics for information:
How do I use Expanded Appropriations Account Numbers?
To see the answer, click More.
Refer to the topic, Understanding Expanded Appropriations Account Numbers.
How should I set up my Department Numbers?
To see the answer, click More.
Refer to the following topics:
How should I set up my Vendor Invoices and Checks to use Fund Accounting A/P or Payroll A/P to pay vendors for deductions and fringes?
To see the answer, click More.
Refer to the topic, Understanding Vendor Invoices and Checks.
How do I enter bonuses?
To see the answer, click More.
Refer to the topic, Advanced Feature - Entering Bonuses.
How do I enter a manual check?
To see the answer, click More.
Select the Manual Check box in the Check Entry Totals Area. For more information, refer to the topic, Advanced Feature - Entering Manual Checks.
How do I enter multiple checks for an employee?
To see the answer, click More.
To enter a second check for an employee during Check Entry, click Additional Check in the Employee Number Area. To maintain an existing additional check, click Retrieve until the correct check displays. For more information, refer to the topic, Advanced Feature - Entering Multiple Checks.
How do I enter a prepaid check for an employee?
To see the answer, click More.
Select the Prepaid Check box in the Check Entry Totals Area, and then enter the Check Number. For more information, refer to the topic, Advanced Feature - Entering Prepaid Checks.
How do I enter a retroactive pay raise?
To see the answer, click More.
Refer to the topic, Advanced Feature - Entering Retroactive Pay Raises.
How do I reverse a check?
To see the answer, click More.
Click the Reverse Check box in the Check Entry Pay Detail Area. For more information, refer to the topic, Advanced Feature - Entering Reverse Checks.
How do I distribute pay among multiple departments?
To see the answer, click More.
Refer to the topic, Advanced Feature - Distributing Pay to Multiple Departments.
How do I enter holiday pay?
To see the answer, click More.
Refer to the topic, Advanced Feature - Entering Holiday, Vacation, and Sick Time.
How do I enter vacation pay?
To see the answer, click More.
Refer to the topic, Advanced Feature - Entering Holiday, Vacation, and Sick Time.
How do I enter sick pay?
To see the answer, click More.
Refer to the topic, Advanced Feature - Entering Holiday, Vacation, and Sick Time.
How do I enter overtime?
To see the answer, click More.
Use the overtime fields in the Check Entry Pay Detail Area. For more information, refer to the topic, Advanced Feature - Entering Overtime.
How do I enter pay for salaried employees?
To see the answer, click More.
Permanent Payroll Entry is a labor-saving tool that is ideal for maintaining static check information for salaried employees. For more information, refer to the topic, Advanced Feature - Entering Permanent Pay.
How do I enter shift differential pay?
To see the answer, click More.
Refer to the topic, Advanced Feature - Entering Shift Differentials.
How can I group together special deductions such as 408(a) and 408(b) on the W2 Forms?
To see the answer, click More.
Refer to the following topics:
How do I set up fringe benefits?
To see the answer, click More.
Refer to the topic, Understanding Fringe Benefits.