Customer Inquiry - Customer Loans Payoff Calculator Panel

This topic last opened by author on July 30, 2008 at 8:56 AM.

Use the Customer Loans Payoff Calculator Panel to calculate the dollar amount the customer must pay to payoff the outstanding balance of the loan as of a specified date.  The table following the window example describes the Customer Loans Payoff Calculator Panel for the Customer Inquiry.

 

Tip:  For more information about working with data in fields, see the Data Entry Guidelines.

Directions:

To display the Customer Loans Payoff Calculator Panel:

1.  The Customer Inquiry window automatically opens when Utility Billing is launched.  
Tip:  To display the Customer Inquiry after starting other windows, click Customer Inquiry on the Edifice Toolbar.

2.  At the Inquire By prompt, click Customer in the drop-down list.

3.  Press [TAB] to move to the Customer prompt, and then enter a valid Customer ID.

Tip:  
To inquire by location, service connection or street name, see the Customer Inquiry - Inquire By Selection Area.

4.  Click Move Right on the Customer Panel Toolbar to display additional buttons.

5.  Click Loans on the Customer Panel Toolbar.

6.  Click Loan ID.

 

Customer Inquiry - Customer Loans Payoff Calculator Panel Example:

 

Customer Inquiry - Customer Loans Payoff Panel Prompts

Tip:  To see more information about a field, click the hyperlink for the field name.

Loan ID

Displays the identification for the customer's loan.

Detail

Loan Date

Displays the date the loan began for the customer.

Loan Amount

Displays the full dollar amount loaned to the customer.

APR

Displays the annual percentage rate assessed on the loan.

Payment

Displays the dollar amount the customer pays on a periodic basis to repay the loan.

Maturity Date

Displays the date the loan will be fully paid off.

Balance

Displays the outstanding balance the customer still owes for the loan.

Accrued Principal

Displays the accumulated dollar amount applied to the customer's outstanding loan balance so far.

Accrued Interest

Displays the accumulated dollar amount the customer has been charged for loan interest so far.

Payoff Calculator

Payment Date

Enter the date the customer will pay off the loan.

Balance Amount

Displays the outstanding balance the customer still owes for the loan.

Accrued Interest

Displays the accumulated dollar amount the customer will have paid for loan interest if paid by the Payment Date entered above.

Payment Amount

Displays the dollar amount of the customer's loan payment.

Payoff Amount

Displays the calculated dollar amount the customer must pay to payoff the outstanding loan balance plus any interest as of the entered date.

To calculate the customer's payoff amount as of the entered payment date, click Calculate or press [ENTER].

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