Service Finance Settings Maintenance

Use Service Finance Settings Maintenance to maintain finance charge information for each service that you bill.  You can maintain the finance charge rate, the break points and the transaction codes for generating the customer finance charge transactions.  

Note:  Although you can only maintain one F/C rate during this maintenance, EDIFICE allows you to maintain multiple finance charge rates using Finance Table Maintenance.  For more information about maintaining multiple rates, see Finance Table Maintenance.

Directions:

To open:

 

1.  Click Daily Work from the Menu.

2.  Click File Maintenance.

3.  Click Service Maintenance.

4.  Click Finance Settings.

Tip:  
Or, use the keyboard shortcut:  [ALT] [y] [m] [r] [f].

 

Service Finance Settings Maintenance Window Example:

 

Service Finance Setting Maintenance Prompts

Service ID

Enter a defined Service Code for the Service ID and click Retrieve , or press [ENTER]. (2.0 numeric)

Or, to look for the service code, click Search .

Notes:  

  • The Service Code is set during installation.

  • If you are building a new service finance setting, New New Record displays near the Service ID.  Default entries display and the first field is highlighted to let you know you can begin entering information.

Required

To update the new or changed information, click Save or press [ENTER].

Keyboard shortcut:  [ALT + s]

CAUTION

To avoid losing data, you must save new or changed records.

Title

Enter the title associated with the Service Finance Setting. (up to 20 characters)

Description

Enter the description associated with the Service Finance Setting. (up to 40 characters)

Note:  If you maintain one finance charge percentage rate, maintain the fields F/C % Under Break Point through Age Group.

F/C % Under Break Point

Enter the finance charge percentage to assess each period on overdue customer balances that are less than the break point dollar amount. (2.5 numeric)

F/C % Over Break Point

Enter the finance charge percentage to assess each period on overdue customer balances that are greater than the break point dollar amount. (2.5 numeric)

F/C % Break Point

Enter the dollar amount at which the finance charge calculation changes from using F/C % Under Break Point to using F/C % Over Break Point on overdue customer balances. (2.5 numeric)

Minimum Basis Balance

Enter the minimum balance the customer must have to be assessed finance charges, if applicable. (7.2 numeric)

F/C Minimum Charge

Enter the minimum finance charge amount to assess the customer, if applicable. (6.2 numeric)

F/C Minimum Break Point

Enter the minimum break point dollar amount for finance charges. (6.2 numeric)

Notes:  

  • If the calculated finance charge is less than the minimum break point amount, then the customer is assessed the F/C Minimum Charge amount.

  • If the overdue amount includes lien amounts, Edifice assesses the calculated finance charge amount regardless of the minimum break point.

Age Group

Enter the Age Group ID that identifies the customer age balances to consider for processing finance charges. (up to 5 characters)

Required

Notes:  

  • You must assign an Age Group ID to specify which customer age balances to consider for finance charges.

  • To search for an Age Group ID, click Search or press [CTRL + f].

  • To create a new Age Group ID, click Fast Access Maintenance or press [CTRL + o].

Billing Finance Profile ID

If you maintain multiple F/C rates, enter the Billing Transaction Profile ID that contains the F/C transaction codes for generating the finance charge transactions, if applicable. (up to 12 characters)

Notes:

  • If you maintain only one F/C rate, please leave this field blank.

  • To search for a Billing Transaction Profile ID, click Search or press [CTRL + f].

  • To create a new Billing Transaction Profile ID, click Fast Access Maintenance or press [CTRL + o].

Note:  If you maintain one F/C rate, please maintain the Billing Finance Transaction Code, Billing Lien Finance Transaction Code and Roll Finance Transaction Code fields.

Billing Finance Transaction Code

If you maintain one F/C rate, enter the Transaction Code for generating the finance charge transactions. (3.0 numeric)

Notes:

  • If you maintain multiple F/C rates, leave this field blank.

  • To search for a transaction code, click Search or press [CTRL + f].

  • To create a new transaction code, click Fast Access Maintenance or press [CTRL + o].

Billing Lien Finance Transaction Code

If you maintain one F/C rate, enter the Transaction Code for generating the lien finance charges, if applicable. (3.0 numeric)

Notes:

  • If you maintain multiple F/C rates, leave this field blank.

  • To search for a transaction code, click Search or press [CTRL + f].

  • To create a new transaction code, click Fast Access Maintenance or press [CTRL + o].

Billing Roll Finance Transaction Code

If you maintain one F/C rate, enter the Transaction Code for generating the roll finance charges, if applicable. (3.0 numeric)

Notes:

  • If you maintain multiple F/C rates, leave this field blank.

  • To search for a transaction code, click Search or press [CTRL + f].

  • To create a new transaction code, click Fast Access Maintenance or press [CTRL + o].

Cash Financial Transaction Code

Note:  This field is reserved for future use.  Please leave blank.

Cash Lien Financial Transaction Code

Note:  This field is reserved for future use.  Please leave blank.

Grace Days

Note:  This field is reserved for future use.  Please leave blank.

Shut Off Multi-Service Balance Minimum

To consider all services for an account in the shut off process, enter a multi-service balance minimum.  Or, leave blank to only consider selected services during the shut off process. (9.2 numeric)

Note:  If the shut off multi-service parameter is selected (Shut Off view) and a shut off multi-service balance minimum is entered:

  • And, the arrears balance for the customer services is greater than the multi-service balance, the customer/service will be included in the Workfile.

  • And, the total arrears balance for all selected services for a customer is greater than the multi-service balance, the customer for all services will be included in the Workfile.

Past Due Multi-Service Balance Minimum

To consider all services for an account in the past due process, enter a multi-service balance minimum.  Or, leave blank to only consider selected services during the past due process. (9.2 numeric)

Note:  If the shut off multi-service parameter is selected and a past due multi-service balance minimum is entered:

  • And the arrears balance for the customer services is greater than the multi-service balance, the customer/service will be included in the Workfile.

  • And the total arrears balance for all selected services for a customer is greater than the multi-service balance, the customer for all services will be included in the Workfile.

Include Lien Cost

To include customer lien cost amounts when calculating customer finance charges, click to select the box.

To omit the lien cost amounts when calculating customer finance charges, click to de-select the box.

Include Lien Interest

To include customer lien interest amounts when calculating customer finance charges, click to select the box.

To omit the customer lien interest amounts when calculating finance charges, click to de-select the box.

Confirm Lien Balances

Note:  This field is reserved for future use.  Please leave blank.

Include Roll Cost

To include customer roll cost amounts when calculating customer finance charges, click to select the box.

To omit customer roll cost amounts when calculating customer finance charges, click to de-select the box.

Include Roll Interest

To include customer roll interest amounts when calculating customer finance charges, click to select the box.

To omit the customer roll interest amounts when calculating customer finance charges, click to de-select the box.

Credit Service Balances

To calculate credit finance charges that provide interest on customer credit balances, click to select the box.

To omit calculating credit finance charges for customer credit balances, click to de-select the box.

Editing F/C Settings

 

CAUTION:  To avoid losing data, you must save new or changed records.

1.  Enter the Service ID to be changed and click Retrieve , or press [ENTER].
Keyboard shortcut
:  [ALT + t]

Tip
:  If you do not know the Service ID, you can click Search  to see a list of services.

2.  Click the field to change and enter the new information.

3.  To complete the edit process, click Save , or press [ENTER].
Keyboard shortcut:  [ALT + s]

 

Deleting F/C Settings

 

1.  Enter the Service ID and click Retrieve , or press [ENTER].
Keyboard shortcut
:  [ALT + t]
Tip
:  If you do not know the Service ID, you can click Search  to see a list of services.

2.  Click File from the Menu, and next click Delete.
Keyboard shortcut:  [ALT] [f] [d]

3.  At the Delete Records prompt, click Proceed to delete the record, or click Cancel to escape from the delete routine.

Example
:



Note:
 After you click Proceed, you will see the following message on the Status Bar.

 

 

Other File Maintenance