The Service Management menu contains commands used to enter and maintain service call information for customers.
IMPORTANT To activate the Service Management module, you must set the Service Management option on the Application Options record. Please contact NDS Support for assistance.
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To open the Service Management menu from the
Menu, click Service
Management.
Keyboard shortcut: [ALT]
[m]
The table below describes the available options.
Service Management Menu Items |
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Opens a menu of daily functions. Keyboard shortcut: [ALT] [m] [d] |
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Opens a menu of file maintenance routines. Keyboard shortcut: [ALT] [m] [f] |
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Opens a menu of listings and reports. Keyboard shortcut: [ALT] [m] [p] |
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View and maintain the service management history. Keyboard shortcut: [ALT] [m] [f] |
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See copyright and software version information for the Service Management programs. Keyboard shortcut: [ALT] [m] [h] [h] |