Create Customer Location Step 7 Window

Use the Create Customer Location Step 7 Window to enter the Billing ID, Contact information and Responsibility Code for the location.

Notes:  

Directions:

To display the Create Customer Location Step 7 window in the Data Entry Panel:

1.  Click the Wizard Control Menu.

2.  Click Create.

3.  Click Customer.

4.  To navigate to the step that you want to maintain:

 

Create Customer Location Step 7 Data Entry Panel Example:

 

Data Entry Panel - Create Customer Location Step 7 Prompts

Tip:  To see more information about a field, click the hyperlink for the field name.

The selected service is highlighted for your  To select another service, click to highlight the desired service.

Billing ID

Entry Options:

  • To bill the owner for the service at the location, enter the Owner ID as the Billing ID. (up to 12 characters)

  • To bill the tenant for the service at the location, enter the Tenant ID as the Billing ID. (up to 12 characters)

  • To bill a third-party, such as, as executor of an estate, enter the defined Customer ID as the Billing ID. (up to 12 characters)

  • To search for the appropriate Billing ID, click Search .

Note:  If you do not enter a Billing ID, Edifice assigns the Owner ID as the Billing ID.

Contact

To determine who to contact regarding the service at the location, click a choice in the drop-down list.

Tips:  

  • Generally, you will determine whether you contact the owner or the tenant at times when you need to temporarily shut off service at the location.

  • The Location Contact is informational only.

Responsibility Code

To determine if the owner or tenant is financially responsible for the account, click a choice in the drop-down list.

Tips:  

  • Enter the person to contact in the event the location is to be liened or if there are financial concerns regarding the location.

  • The Location Responsibility Code is informational only.

To complete the entries and continue to the add service connection steps, click Next.

Keyboard shortcut:  [ALT + n]

For directions to Create Customer Service Connection Step 1 Window, click here.

To return to the previous window for re-entry, click Back.

Keyboard shortcut:  [ALT + b]

For directions to the previous window, click here.

To complete the customer location entries, click Finish or press [Enter].

Keyboard shortcut:  [ALT + s]

 Important:  After you click Finish, the wizard validates and saves the entries and you will see the following message on the Status Bar: