Service Settings Maintenance

Use Service Settings Maintenance to maintain information about the services you provide.  The service settings include GL Account Numbers for generating general ledger journal entries, certain default transaction codes, the sales tax rate to assess and discount information for the service.  You will maintain service settings for each service that you bill.

Notes:

• Generally, the service setting options are set during installation and do not change unless you make changes to your accounting practices.

• For more information about working with data in fields, see Data Entry Guidelines.

Directions:

To see directions for...

• Opening Service Setting Maintenance, click More.

   

  1.  Click Daily Work from the Menu.

  2.  Click File Maintenance.

  3.  Click Service Maintenance.

  4.  Click Settings.
  
  Tip:  Or, use the keyboard shortcut:  [ALT] [y] [m] [r] [s].

   

  Service Settings Maintenance Window Example:

  

   

• Creating a Service Setting, click More.

   

  Service Settings Maintenance Prompts
  Service ID	Enter a defined Service Code for the Service ID and click Retrieve , or press [ENTER]. (2.0 numeric) Or, to look for the service code, click Search . Notes:   The Service Code is set during installation. If you are building a new Service Setting, New  displays near the Service ID.  Default entries display and the first field is highlighted to let you know you can begin entering information. Required
  	To update the new or changed information, click Save or press [ENTER]. Keyboard shortcut:  [ALT + s]
  	CAUTION To avoid losing data, you must save new or changed records.
  Title	Enter the title for the service setting. (up to 20 characters)
  Description	Enter the description of the service setting. (up to 40 characters)
  Name	Enter the name of the service setting. (up to 30 characters)
  Billing Journal Title	Enter the title for the billing journal, if applicable. (up to 30 characters)
  Tax Debit G/L Number	Enter the G/L Account Number to debit sales taxes.  This account number is used during Post Cash Receipts to create entries in the general ledger journal for sales taxes collected for the service. (up to 15 characters)
  Tax Credit G/L Number	Enter the G/L Account Number to credit sales taxes.  This account number is used during Post Cash Receipts to create credit entries in the general ledger journal for sales taxes collected for the service. (up to 15 characters)
  Revenue GL Account	Enter the G/L Account Number for posting revenues. (up to 15 characters)
  Cash GL Account	Enter the G/L Account Number for posting cash amounts. (up to 20 characters)
  Discount Rate	Enter the discount percentage rate for the service. (2.2 numeric)
  Discount Type	To specify if the customer discount amount is calculated based on a percentage of the billing transaction amount or the billing transaction usage amount, click a choice in the drop-down list.
  Discount Step 1 Cap	To specify a discount cap where the total charges or total usage minus the discount amount should not be less than the minimum charge or minimum usage, click Yes in the drop-down list. To specify that there is no cap for a customer discount, click No in the drop-down list.
  Tax Rate	Enter the sales tax rate for the service. (2.2 numeric)
  Courtesy Code	Enter the transaction code for generating courtesy billing transactions, if applicable. (3.0 numeric) Tips: To search for a transaction code, click Search or press [CTRL + f]. To create a new transaction code, click Fast Access Maintenance or press [CTRL + o].
  Disbursement Code	Enter the transaction code to be used during the Service Cash Disbursement routine to generate cash disbursement transactions, if applicable. (3.0 numeric) Tips: The disbursement code can be a regular payment transaction code or another payment transaction code that is only used during the service cash disbursement routine. To search for a transaction code, click Search or press [CTRL + f]. To create a new transaction code, click Fast Access Maintenance or press [CTRL + o].
  Re-Connect Trans. ID	Enter the transaction code for generating the billing transactions for re-connecting the service to the customer. (3.0 numeric) Tips: To search for a transaction code, click Search or press [CTRL + f]. To create a new transaction code, click Fast Access Maintenance or press [CTRL + o].
  Cash Profile ID	Enter the Cash Transaction Profile ID for the service, if applicable. (up to 12 characters)
  Cash Sequence Code	Enter the Cash Sequence Code, which is the sequence the service should be paid when entering payments. (5.0 numeric)
  Grace Period Days	Enter the number of days for the grace period in which a customer can still receive a discount. (2.0 numeric)
  Read Format	Note:  This field is reserved for future use.  Please leave blank.
  Late Charge Transaction Code	Enter the transaction code for generating customer late charge transactions, if applicable. (3.0 numeric) Tips: To search for a transaction code, click Search or press [CTRL + f]. To create a new transaction code, click Fast Access Maintenance or press [CTRL + o].
  Trade Transaction Code	Enter the transaction code for generating trade discount transactions for customers, if applicable. (3.0 numeric) Tips: To search for a transaction code, click Search or press [CTRL + f]. To create a new transaction code, click Fast Access Maintenance or press [CTRL + o].
  Allow Credit Trade Discounts	To allow trade discounts for customers with credit balances, click Yes in the drop-down list. To omit trade discounts for customers with credit balances, click No in the drop-down list.
  Unapplied Credit Billing Code	Note:  This field is reserved for future use.  Please leave blank.
  Account Type	To specify the default Account Type to assign to a new customer using this service, click a choice in the drop-down list. Note:  This setting does not affect existing customers.  It only pertains to assigning the default Account Type for new customers using this service.

   

• Editing a Service Setting, click More.

   

  CAUTION:  To avoid losing data, you must save new or changed records.

  1.  Enter the Service ID and click Retrieve , or press [ENTER].
  Keyboard shortcut:  [ALT + t]
  
  Tip:  If you do not know the Service ID, you can click Search  to see a list of service settings.

  2.  Click the field to change and enter the new information.

  3.  To complete the process, click Save , or press [ENTER].
  Keyboard shortcut:  [ALT + s]

   

• Deleting a Service Setting, click More.

   

  1.  Enter the Service ID and click Retrieve , or press [ENTER].
  Keyboard shortcut:  [ALT + t]
  Tip:  If you do not know the Service ID, you can click Search  to see a list of service settings.

  2.  Click File from the Menu, and next click Delete.
  Keyboard shortcut:  [ALT] [f] [d]

  3.  At the Delete Records prompt, click Proceed to delete the record, or click Cancel to escape from the delete routine.
  
  Example:
  
  
  
  Note:  After you click Proceed, you will see the following message on the Status Bar.