Shut Off Print Statements Instructions

Use the Shut Off Print Statements routine to print statements for customers who have been assessed shut off charges for their overdue balances.

Notes:

• The Shut Off Statement Print window looks similar to the regular Print Statements window on the Billing menu.  To distinguish between the two programs, the Shut Off Statements window has a Lavender border and the title of the window is Shut Off Statement Print.

• The printing of Shut Off Statements works the same way as printing regular billing statements.

• For more information about the timing and sequence of the shut off steps, see the Shut Off Procedures.

• For more information about running reports, see Print View.

Directions:

To see directions for ...

• Opening the Shut Off Print Statements routine, click More.

   

  1.  Click Processes from the Menu.

  2.  Click Shut Off.

  3.  Click Print Statements.
  
  Or, use the keyboard shortcut:  [ALT] [p] [s] [t].
   

  Shut Off Print Statements Window Example:

  

   

• Choosing the statement options, click More.

  Shut Offs Print Statements Options Tip:  To quickly select or de-select all items listed, click Check All .
  Statement ID	Enter the defined statement ID to print miscellaneous receivables statements. Notes:   The statement ID description displays. To search for a statement ID, click Search or press [CTRL + f].
  Services	To select the services to report, click to check the appropriate services listed.
  Companies	To select the companies to report, click to check the appropriate companies listed.
  Books	To select the books to report, click to check the appropriate books listed.
  Status	To select the customer statuses to report, click to check the appropriate statuses listed.
  Sort	To choose a sort option, click to select the appropriate button. Sort Options: Book/Sequence # - Reports transactions in customer sequence number order within book number order. Zip Code - Reports transactions in Zip Code order. Last Name - Reports transactions in customer last name order. Customer ID - Reports transactions in customer ID order. Property ID - Reports transactions in Property ID order. Carrier Route - Reports transactions in carrier route order. None - Reports transactions in order by the item selected in the list.
  Bill Date	To accept the displayed bill date, press [TAB].  Or, enter another date for the bill date to print on all statements. (mmddccyy) Note:  The bill date is entered during Billing Message Table Maintenance.
  Due Date	To accept the displayed due date, press [TAB].  Or, enter another date for the due date to print on all statements. (mmddccyy) Note:  The due date is entered during Billing Message Table Maintenance.
  Service From	Enter the service from date to print on all customer statements, if applicable. (mmddccyy) Note:  The service from date that prints on statements can be entered here or it can retrieved from the customer's billing transactions, if specified by the bill format that is set by NDS.
  Service Through	Enter the service through date to print on all statements, if applicable. (mmddccyy) Note:  The service through date that prints on customer statements can be entered here or it can retrieved from the customer's billing transactions, if specified by the bill format that is set by NDS.
  Minimum Balance	Enter the minimum balance the customer must have for a statement to print, if applicable. (6.2 numeric)
  Account From	Entry Options: To print a range of customers, enter the beginning customer ID to have a statement print. (up to 12 characters) To include all customers in the statement run, leave this field blank. To print an individual customer statement, enter the customer ID.
  Through	Entry Options: To print a range of customers, enter the ending Customer ID to have a statement print. (up to 12 characters) To include all customers in the statement run, leave this field blank. To print an individual customer statement, enter the Customer ID.
  Restart Account	If your statement run aborted unexpectedly, perhaps during a printer jam, you can restart it.   Entry Options: To indicate this is a restart statement run, select the box. Tip:  When you select this box, the Restart Account field is activated. To indicate this is not a restart statement run, de-select the box. If this is a restart statement run, enter the Customer ID of the last statement that printed. (up to 12 characters) Example:  If your printer jammed on Customer ID 4075, enter 4075 during the restart to indicate it is the customer to start printing. Note:  When you run a restart, make sure that all your other options are the same as the original print run.
  Notes:   The billing message lines are maintained during Billing Message Table Maintenance. The number of message lines to print on statements is determined by the billing format that is set by NDS.
  Message Line 1 - 3	The lines of the statement message that will print on all statements display and can be edited. (up to 40 characters)
  Message Code	To include an additional message on the statements, enter the message code. Tips: To search for a Message Code, click Search or press [CTRL + f]. To create a new Message Code, click Fast Access Maintenance or press [CTRL + o].
  Only Work Order Automation	To only print statements for mobile work order automation transactions, check this box.  And, then make all the selections as you normally would. Or, to only print statements for transactions that are not automated events, leave this box unchecked. Note:  This only pertains to mobile work orders.
  	To begin printing, click Print, or press [ENTER]. Keyboard shortcut:  [ALT + p] To print to the Print View window, click Print View. Or, to escape from the print routine, click Cancel .
  	To check the statement alignment by printing a test pattern on the first statement, click Alignment. Notes: After the test pattern prints, check the alignment.  If the form is not aligned, make adjustments and click Alignment. When the form is aligned correctly, proceed by clicking Print. The test pattern can print the Last Read Date, the Present Read Date and the Customer ID in the proper boxes on the form, as specified by your bill format. In addition, the alignment test depends on the Bill Format information set during Billing Parameter Maintenance.

• Report Samples, click More.

  To see an example of the report, click Shut Off Statement Print Sample.