Service Management Automation File Maintenance Menu

The Service Management Automation File Maintenance menu contains commands used to maintain information for work order automation and actions.

To open the Service Management Automation File Maintenance menu, click the following sequence:
Service Management from the Menu Bar; File Maintenance; and Automation.
Keyboard shortcut: [ALT] [m] [f] [a]
The table below describes the available options.

Service Management Automation File Maintenance Menu Items
Work Order Automation Settings	View and maintain the level of automation for each type of event for your organization. Keyboard shortcut: [ALT] [m] [f] [a] [a]
Problem Code Actions	View and maintain actions for problem task codes and results codes. Keyboard shortcut: [ALT] [m] [f] [a] [p]
Work Order Device Tests Codes	View and assign problem task codes to be used when generating work orders from the Testing Management view. Keyboard shortcut: [ALT] [m] [f] [a] [d]