Customer Inquiry - Customer User Definable Panel

Use the Customer User Definable Panel to view customer information for the user definable fields.  The customer user definable fields are free-form fields that you can define for your specific purposes.  You can maintain the customer information for the User Definable fields during the Edit Customer User Definable Fields Wizard.  The table following the window example describes the Customer User Definable Panel for the Customer Inquiry.

For additional information, click More.

Directions:

To display the Customer User Definable Panel:

1. The Customer Inquiry window automatically opens when Utility Billing is launched.  
   Tip:  To display the Customer Inquiry after starting other windows, click Customer Inquiry on the Edifice Toolbar.

2. At the Inquire By prompt, click Customer in the drop-down list.

3. Press [TAB] to move to the Customer prompt, and then enter a valid Customer ID.
   
   Tip:  
   To inquire by location, service connection or street name, see Customer Inquiry - Inquire By Selection Area.

4. Click User Definable on the Customer Panel Toolbar.

Customer Inquiry - Customer User Definable Panel Example: