Create Customer Location Step 4 Window

Use the Create Customer Location Step 4 window to enter geographic and physical location information, as well as, special conditions that may exist at the location.

Tip: For general information about using wizards, see the Wizard - Introduction.

Directions:

To display the Create Customer Location Step 4 window:

1. From the Inquiry, click Tools and then, click Wizards.

2. In the Create section, click Customer.

3. To navigate to the step that you want to maintain click Next or click Back until the data that you want to maintain displays in the Data Entry Panel.

Create Customer Location Step 4 Data Entry Panel Example:

Create Customer Location Step 4 Prompts
Memo	Enter an informational line pertaining to the location, if applicable. (up to 10 characters)
Property ID	Enter the location's property ID number also known as the Map/Lot number. (up to 20 characters)
Notes: The following fields Elevation, Longitude, and Latitude are readings that can be obtained from a Global Positioning Software (GPS) system. To import readings from a GPS, contact NDS Support. These fields are used by the EDIFICE Line Mapping and can be used to locate service malfunctions or to identify locations having outages, as well, as for reporting purposes.
Elevation	Enter the geographic elevation of the location, if applicable. (6.3 numeric)
Longitude	Enter the geographic longitude position of the location, if applicable. (3.7 numeric)
Latitude	Enter the geographic latitude position of the location, if applicable. (3.7 numeric)
Unit Number	Enter the Unit Number if this is an apartment, if applicable. (up to 10 characters) Note: While Unit Number is generally informational, it may print on customer bills.
House Number	Enter the number assigned to the property at the location. (up to 10 characters) Note: The House Number combined with the Street Index ID forms the Property Location. The Property Location describes the physical location of the location and may be different than the customer's mailing address. The Property Location displays in various places including the Customer Inquiry and prints on customer bills.
Street Index	Enter a defined Street Index ID. (4.0 numeric) Notes: The street name displays for your reference. The House Number combined with the Street Index ID forms the Property Location. The Property Location describes the physical location of the location and may be different than the mailing address. The Property Location displays in various places including the Customer Inquiry and prints on customer bills. To search for a Street Index ID, click Search or press [CTRL + f]. To create a new Street Index ID, click Fast Access Maintenance or press [CTRL + o].
Special Condition ID	Enter a Special Condition ID to alert you to special conditions or concerns to be aware of at the location, if applicable. (up to 10 characters) Tips: To search for Special Condition ID, click Search or press [CTRL + f]. To create a new Special Condition ID, click Fast Access Maintenance or press [CTRL + o].
Geographic Area ID	Enter the unique identification for the service management Geographic Area the location is part of. (up to 5 characters) Tips: Each Geographic Area is assigned a service management technician who is responsible for the locations within the territory. To search for Geographic Area ID, click Search or press [CTRL + f]. To create a new Geographic Area ID, click Fast Access Maintenance or press [CTRL + o].
Facility Type ID	Enter a description for the type of facility at this location, if applicable. For example, types of facilities can be multi-unit, Mall, Cafe, or industrial. Tips: To search for Facility Type, click Search or press [CTRL + f]. To create a new Facility Type, click Fast Access Maintenance or press [CTRL + o].
	To complete the entries and continue to the next window, click Next. Keyboard shortcut: [ALT + n] For directions to the next step, click here.
	To return to the previous window, click Back. Keyboard shortcut: [ALT + b] For directions to the previous window, click here.