Print Statements
Use Print Statements to print customer statements using the billing information from the Billing Transaction file. You can print statements on your pre-printed statement forms or generate statements that will be printed by a service. Informational messages can be included on the statements. Courtesy statements can be printed or generated if the statement parameter is set for courtesy statements. If a customer has opted for paperless statement and this is not a courtesy statement, then a paper statement will not print.
You must print statements before you perform
the Billing Post. After the
Billing Post is performed the billing transactions are no longer
in the Billing Transaction file and can not be reprinted through
this routine. For directions to reprint an individual bill,
click here . |
Notes:
The Statement Parameters and the Billing Parameter Table control how customer statements are printed.
For information on the types of messages that can be included on statements, see Statement Messages.
For more information about printing courtesy statements, see Print Courtesy Statements.
For more information about running reports, see Print View.
For more information about the buttons on the toolbar, see the Reporting Toolbar.
To see a sample, click statement.
To open from the Billing
Explorer, click Statements,
and then click Bill.
Or, click the Print Statement on the Billing Panel.
Billing Print Statements Window Example:
Print Statements Prompt Options
|
|
Enter the defined Statement ID to print statements. Note:
To search for a Statement ID, click |
|
To select the services to print, click to check the appropriate services listed. Tip:
To quickly select or de-select all
services listed, click the |
|
To select the companies to print, click to check the appropriate companies listed. Tip:
To quickly select or de-select all
companies listed, click the |
|
To select the books to print, click to check the appropriate books listed. Tip:
To quickly select or de-select all
books listed, click the |
|
To select the statuses to print, click to check the appropriate statuses listed. Tip:
To quickly select or de-select all
statuses listed, click the |
|
To select the categories to print, click to check the appropriate categories listed. Tip:
To quickly select or de-select all
categories listed, click the |
|
To select the batches to report, click the check the appropriate boxes. |
|
Sort |
To choose a sort option, click to select the appropriate button. Sort Options:
|
To accept the displayed Bill Date, press [TAB]. Or, enter another date for the Bill Date to print on all customer statements. (mmddccyy) Note: The Bill Date is entered during Billing Message Table Maintenance. |
|
To accept the displayed Due Date, press [TAB]. Or, enter another date for the Due Date to print on all customer statements. (mmddccyy) Note: The Due Date is entered during Billing Message Table Maintenance. |
|
Service From |
Enter the Service From Date to print on all customer statements, if applicable. (mmddccyy) Note: The Service From Date that prints on customer statements can be entered here or it can retrieved from the customer's billing transactions, if specified by the bill format. |
Service Through |
Enter the Service Through Date to print on all customer statements, if applicable. (mmddccyy) Note: The Service Through Date that prints on customer statements can be entered here or it can retrieved from the customer's billing transactions, if specified by the bill format. |
Account From |
Entry Options:
|
Through |
Entry Options:
|
Minimum Balance |
Enter the Minimum Balance the customer must have for a statement to print, if applicable. (6.2 numeric) |
Restart Account |
If your statement run aborted unexpectedly, perhaps during a printer jam, you can restart it. Entry Options:
Note: When you run a restart, make sure that all your other options are the same as the original print run. Example: If your printer jammed on Customer ID 4075, enter 4075 during the restart to indicate it is the customer to start printing. |
Notes:
|
|
The first line of the displayed statement message which will print on all statements displays. If you want to change the message, backspace and enter the new message. While 3 lines are available, you only need to use as many lines as needed. (up to 40 characters per line) |
|
To print an additional message on the statements, enter the message code. (up to 5 characters) Tips:
|
|
To begin printing, click Print. Keyboard shortcut: [ALT + p] Or, to print to the Print View screen, click Print View. Or, to escape from the print routine,
click Cancel Keyboard shortcut: [ALT + c] |
|
Alignment |
To check the statement alignment by printing a test pattern on the first statement, click Alignment. Notes:
|