XML Shut Off Letter

Use the XML Shut Off Letter routine to print shut off notices for the customers that have overdue balance amounts for the aging period specified.  In addition, during this routine EDIFICE updates the customer's shut off notice tracking and their shut off status each time a letter is printed.  For more information, see the Customer Status Panel of the Customer Inquiry or see the Documents view in the Enhanced Inquiry.

Notes:  

• This is usually the third step in the shut off process.  For the sequence and timing of the shut off steps, see Shut Off Procedure.

• During installation, the letter format is defined using your specifications.  For more information, contact NDS Support at 1-800-649-7754.

Directions:

To see directions for...

• Opening the XML Shut Off Letter routine, click More.

   

  1.  Click Processes from the Menu Bar.

  2.  Click Shut Off.

  3.  Click XML Shut Off Letter.
  
  Tip:  Or, use the keyboard shortcut:  [ALT] [p] [s] [x].
  

  XML Shut Off Letter Window Example:

  

• Choosing the selections, click More.

   

  XML Shut Off Letter Prompts
  Services	To select the services to print, click to check the appropriate services listed. Notes:   To quickly select or de-select all services listed, click Check All . The Past Due Parameter may limit the services that print.
  	To begin printing, click Print, or press [ENTER]. Keyboard shortcut:  [ALT + p] Or, to view to the screen, click Print View . Or, to escape from the print routine, click Cancel . Keyboard shortcut:  [ALT + c]

   

• Report Sample(s), click More.

   

  Note:  A sample of the printed XML Shut Off Letter is not available because it is uniquely tailored to your installation.