Un-Applied Distribution Procedure

Follow the steps outlined below for creating customer un-applied amounts when a customer prepays or overpays their bill and then, later distribute the un-applied amounts to their outstanding balances.

Steps for Creating Customer Un-Applied Amounts balances:

1.  To set up for accumulating customer un-applied amounts, create a special payment Transaction Code for overpayments and prepayments and set the following fields:

• Transaction Type - Cash Entry

• Debit/Credit - Credit

• Service Code - Non-Service (generally service 0)

• Cash Code - Un-Applied Credit

• Age Category - Default

• Age - Default

2.  During Cash Receipts Entry when a customer prepays or overpays their bill use the special payment transaction code to generate an un-applied amount for the prepayment or overpayment amount.

Steps for Distributing Customer Un-Applied Amounts:

Note:  Generally, you run the Un-Applied Distribution routines after the Billing Post is complete.

1.  Maintain the Clerk Payment Table for Un-Applied Distribution options and set the following fields:

• Company Group - Identifies the companies to be included

• Service Groups - Identifies the services to pay

2.  Run the Service Trial Balance for Service 0 to see which customers have un-applied amounts to distribute.

3.  Run the Distribute Un-Applied Amounts routine.

4.  Print and approve the Un-Applied Distribution Edit Journal.
Tip:  Maintain a final copy for a complete audit trail.

5.  Run the Un-Applied Distribution Post to transfer the un-applied amounts to the appropriate customer AR balances.
Tip:  Maintain the Un-Applied Distribution Post Summary for a complete audit trail.

6.  You can view customer distributed un-applied amounts during the Payments Panel or the Transaction Summary Panel of the Customer Inquiry.