View Menu

The View menu contains commands for starting the most commonly used programs in the software module.

Directions:

View Menu Items

Balance Transfer

Enter the information to transfer a partial or whole balance from one customer to another.

Bill Entry

Enter, edit, and delete information for generating customer bills during the billing process.

Keyboard shortcut:  [ALT] [v] [b] or [CTRL + b]

Open Transactions

Enter, edit, and delete information for generating open transactions during the billing process.

Keyboard shortcut:  [ALT] [v] [p] or [CTRL + p]

Cash Receipts Entry

Enter, edit, and delete information about customer payments.

Keyboard shortcut:  [ALT] [v] [c] or [CTRL + c]

Cash Receipts Entry Next Day

Enter, edit, and delete cash receipts while the daily cash-up is in progress.

Keyboard shortcut:  [ALT] [v] [n] or [CTRL + n]

History

Display customer account activity for a specified time period.

Keyboard shortcut:  [ALT] [v] [h] or [CTRL + h]

Line Mapping

Note:  Web help for this topic is not currently available.

Keyboard shortcut:  [ALT] [v] [m] or [CTRL + m]

Classic Inquiry Screen

View a variety of information for a customer, location or a service connection.

Enhanced Inquiry Screen

View information for customers, locations, service connections and all your EDIFICE data in a flexible and customizable  format.

Customer Panel

Contains a row of buttons for commonly used Customer programs.

Keyboard shortcut:  [SHIFT + F1]

Billing Control Panel

Contains a row of buttons for commonly used billing programs.

Keyboard shortcut:  [SHIFT + F2]

Cash Receipts Control Panel

Contains a row of buttons for commonly used payment processing programs.

Keyboard shortcut:  [SHIFT + F3]

Import/Export Control Panel

Contains a row of buttons for commonly used import/export programs.

Keyboard shortcut:  [SHIFT + F4]

Import Cash Control Panel

Contains a row of buttons for commonly used cash import programs.

Keyboard shortcut:  [SHIFT + F5]

iKnowSys

Opens iKnowSys, an NDS Reporting tool.

Keyboard shortcut:  [CTRL +i]