Customer ACH Information Wizard

Use the Customer ACH Information Wizard to maintain customer ACH information for processing customer ACH receipts transactions. You can use this wizard to set the ACH information for customers who wish to make automatic ACH payments for their utility bills.

Tips:

For information about the timing and sequence of ACH receipts tasks, click ACH Receipts Procedures.
After a customer is set for ACH payments:
The ACH information can be viewed in the Customer view of the Enhanced Inquiry or from the Demographics Panel of the Customer Inquiry
ACH Active displays in the Account Balances view
A displays next to their total balance in the Balances view
Use the Customer ACH report to see the customers who are set up for ACH payments.

Directions:

To display the Customer ACH Information Wizard:

From the Enhanced Inquiry, load a customer. From the Tools menu select Wizards and then, select the Customer ACH wizard.
Or, click Daily Work from the Menu. Then, click File Maintenance --> Wizard Maintenance --> Customer --> ACH Information.

Tip: Or, use the keyboard shortcut: [ALT] [y] [m] [w] [ENTER] [a].

Customer ACH Information Wizard Data Entry Area Example:

Customer ACH Information Wizard Prompts
Customer	Enter the desired customer and click Next.
ACH Status	Select In-Active (Non ACH), Active Checking, Active Savings, Pre-note Checking or Pre-note Savings. Note: Your financial institution determines if a pre-note status is required.
Bank Code	Select a bank code or create a bank code by clicking Fast Maintenance to open Bank Maintenance.
Account Number	Enter the bank account number from which the ACH payment should come.
	If no additional adjustments to the customer's information is required, click Finish to save the ACH information. Or, if you need to change other information for the customer, click Next to go to the Edit Customer Information screen.