Shut Off Menu

The Shut Off menu contains commands used to process and print shut off notices for customers having overdue balances.

Tip: For the steps of the Shut Off Notice process, see Shut Off Procedure.

Directions

To open the Shut Off menu, click Processes from the Menu, and next click Shut Off.
Keyboard shortcut: [ALT] [p] [s]
The table below describes the available options.

Shut Off Menu Items
Create Workfile	Generates a Workfile containing the customers to receive shut off notices. Keyboard shortcut: [ALT] [p] [s] [ENTER]
Shut Off Workfile Maintenance	Deletes individual customers from the Shut Off Workfile. They will not receive a shut Off Notice.
Print Journal	Prints the Shut Off Print Journal of the customers and their balance information in the Shut Off Workfile. Keyboard shortcut: [ALT] [p] [s] [p]
XML Shut Off Letter	Prints the shut off notice letters. Keyboard shortcut: [ALT] [p] [s] [x]
XML Certified Mailer	Prints the shut off notice certified mailers. Keyboard shortcut: [ALT] [p] [s] [c]
Shut Off Balance Report	Reports the customers and the individual amounts of their Age balances. Keyboard shortcut: [ALT] [p] [s] [r]
Note: The following programs are used to apply shut off charges to overdue customer accounts. You only need to perform these routines if you wish to apply shut off charges to customer accounts.
Shut Off Generate Transactions	Creates a Workfile of shut off charge transactions for customers with a past due balance, if applicable. Keyboard shortcut: [ALT] [p] [s] [g]
Shut Off Edit Transaction Journal	Lists the shut off charge transactions that were generated during the Shut Off Generate Transactions routine. Keyboard shortcut: [ALT] [p] [s] [j]
Shut Off Print Statements	Prints statements for customers who have been assessed shut off charges for their overdue balances. Keyboard shortcut: [ALT] [p] [s] [t]
Shut Off Post	Updates the various Edifice files with the customers' shut off charges information. Keyboard shortcut: [ALT] [p] [s] [t]
Shut Off Parameter Maintenance	Allows you to view and maintain certain parameters pertaining to the shut off process. Keyboard shortcut: [ALT] [p] [s] [f]
Shut Off Service Parameter Maintenance	Allows you to view and maintain certain parameters pertaining to the shut off process. Keyboard shortcut: [ALT] [p] [s] [o] [o]