The Wizards Control menu contains commands used to open several Wizards for data entry. Similarly to the Windows™ Explorer, you can collapse and expand a level within the menu using the plus (+) and minus (–) buttons.
Tips:
For general information about Wizards, see the Wizard - Introduction.
Because you can customize the Wizard Control Menu, the menu items in the software may not match the documentation. For assistance with changing the Wizard menu items, please contact NDS Technical Support.
To
open the Wizards Control menu from the Customer
Inquiry, click Wizards
.
Tip: The Customer Inquiry window automatically opens when
Utility Billing is launched.
To display the Customer Inquiry after starting other windows, click
Customer Inquiry
on the Edifice Toolbar.
Wizards Control Menu Example:
To
expand a level, which reveals the options within that level, click
Plus .
Example: To open the Create level, click Plus
next to Create.
To
collapse a level, which hides the options within that level, click
Minus .
Example: To close the Create level, click Minus
next to Create.
To
select an option, which opens the associated Wizard, click the option
within the appropriate level.
Example: To open the Wizard for creating a service connection,
click Service Connection.
The table below describes the available options.
Wizards Control Menu Items |
|
Create Tip: To show the
Create portion of the Wizards Control menu, click Plus . |
|
Create customer information. |
|
Create location information. |
|
Create service connection information. |
|
Enter meter readings for an interim time period during the billing cycle. |
|
Create service work orders for customers. |
|
Edit Tip: To show the
Edit portion of the Wizards Control menu, click Plus . |
|
Maintain customer name and address information. |
|
Maintain customer service connection information. |
|
Customer Note |
Note: WebHelp for this topic is not currently available. |
Maintain messages to alert your business about the customer. |
|
Maintain customer information for the user-definable fields. |
|
Maintain location information for the user-definable fields. |
|
Maintain billing information for the customer. |
|
Maintain location information. |
|
Add, change or remove the tenant from the location. |
|
Add or change the Owner information for the location. |
|
Change out the connection. |
|
Maintain billing and consumption information for generating a final bill and for assigning a new customer to the service connection. |
|
Note: WebHelp for this topic is not currently available. |
|
Remove Tip: To show the
Remove portion of the Wizards Control menu, click Plus
. |
|
Delete the customer. |
|
Remove the service connection. |
|
Remove the location. |