Enhanced Inquiry - Wizards View

The Wizards view contains a menu of wizards for maintaining a variety of information.  Wizards are a type of maintenance program that allows you to quickly and easily maintain data.  The Wizards guide you through each step of data entry in an organized manner.  The table below describes the available options.

Note:  The Wizards View offers that same wizard programs as the Wizards menu in the Classic Inquiry.

 

Directions:

From the Enhanced Inquiry, click Tools and then, click Wizards.  

Enhanced Inquiry - Wizards Example:

 

Wizards View Items

Create

Customer

Creates customer information.

Location

Creates location information.

Service Connection

Creates service connection information.

Create a Payment Plan

Creates a payment plan for a customer.

Create a Loan

Create a loan for a customer.

Create TOU Trailers

Create a time of use trailer for a connection.

Interim Reading

Enter meter readings for an interim time period during the billing cycle.

Edit

Customer Information

Maintain customer name and address information.

Copy Customer

Copies an existing customer's information to a new customer, allowing for a change in ownership.

Customer Service

Maintain customer service connection information.

Customer Note

Maintain notes for a customer.

Customer Alert

Maintain messages to alert your business about the customer.

User Definable Customer Fields

Maintain customer information for the user-definable fields.

User Definable Location Fields

Maintain location information for the user-definable fields.

User Definable Connection Fields

Maintain connection information for the user-definable fields.

Billing Information

Maintain billing information for the customer.

Location Information

Maintain location information.

Add/Change/Remove Location Tenant

Add, change or remove the tenant from the location.

Add/Change Location Owner

Add or change the owner information for the location.

Change Out Connection

Change out the connection.

Final Statement

Enter and print a final bill for a customer whose service is being terminated.

Final Customer

Maintain billing and consumption information for generating a final bill and for assigning a new customer to the service connection.

Message Code Message

Maintain messages for a customer.

Change Customer ID

Change the ID for a customer.

Customer ACH

Maintain customer ACH information.

Remove

Customer

Remove the customer.

Service Connection

Remove the service connection.

Location

Remove the location.